The Landlord: Inside the Housing Executive - Netflix

Following staff at Northern Ireland's biggest social landlord, the Housing Executive, as they struggle to cope with rising numbers of those presenting as homeless and tenants behind with their rent

Type: Documentary

Languages: English

Status: Running

Runtime: None minutes

Premier: 2017-10-02

The Landlord: Inside the Housing Executive - Tenant Services Authority - Netflix

The Tenant Services Authority (TSA) was the operating name of the Office for Tenants and Social Landlords, the former regulatory agency of registered providers of social housing in England. On 1 December 2008 the TSA first took over the regulatory work of the Housing Corporation, inspecting housing associations and responding to concerns. Its remit was then expanded to regulate local authority housing, ALMOs and housing cooperatives from April 2010, almost 1,800 providers. The TSA closed after the Homes and Communities Agency (HCA) took over responsibility for the regulation of social housing from 1 April 2012.

The Landlord: Inside the Housing Executive - Approach to regulation - Netflix

The TSA has more extensive powers than its predecessor, and emphasises its role as “a champion for tenants”. Throughout 2009 it undertook a “National Conversation” with residents and other interested parties on how it should exercise these powers. In March 2010 the TSA published a new framework of six national standards which will apply to all social landlords in England. The standards are based on outcomes for tenants rather than processes. A new approach of “co-regulation” means that landlords will work with tenants to regulate themselves. The TSA will end routine inspections of all providers. Where landlords are not meeting the standards, the TSA will hold discussions with them before using its powers of formal intervention.

The Landlord: Inside the Housing Executive - References - Netflix